All orders are wrapped with care in a reuseable, luxe branded bag and cardboard box.

Clothing Your purchase(s) will be individually wrapped with tissue paper, placed within a Very Exclusive bag and shipped securely in a brown cardboard box.
Shoes and Accessories * Shoes and accessories will be delivered in the original packaging, and placed in a Very Exclusive bag and cardboard box.

*Accessories include sunglasses, watches and jewellery.
Beauty Your beauty items will be sealed within a padded bag to ensure they are protected during delivery and then placed in a Very Exclusive bag and a cardboard box.

There are several options to ensure your Very Exclusive order arrives quickly and conveniently.

Collect+ 7PM To a local convenience shop next day. Find out more FREE
Standard Next Day 7PM
Sun to Fri
Between 7am - 9PM Mon - Sat £5.99
Nominated Day 7PM Between 7am - 9PM Mon - Sat
(Book up to 8 days in advance)

* Next day delivery cannot be guaranteed during Sale and other peak trading periods. Delivery date will be confirmed at check out.

Need to return an item? Simply request a return through your account. All our returns services are FREE; please
reuse the original packaging where possible.

Collect+ 10kg Fast, convenient and perfect for those on-the-go. There are over 5,500 Collect+ stores in the UK and most are open late, seven days a week. To find your nearest Collect+ store, click here FREE
Post Office 10kg Return items easily via the Post Office. Any items exceeding the 10kg weight limit will incur a charge. FREE

We will always attempt to process your returns as soon as they arrive back to us, but do allow
five days for your account to be credited.

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Don’t forget there’s a whole new world of premium brands for you and your
home at, all shoppable right now with your Very Exclusive account!

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