This number will appear on every order you make and all order correspondence from us. You’ll need it when you make a query, return or payment.2. Minimum payment
This is the minimum you’ll need to pay by the payment due date, you can pay more if you like though.3. Take 3
Now you can shop the latest trends guilt-free by spreading the costs over three months without paying any interest on your take 3 transactions. You can thank us later.4. Credit limit
Shop till you drop, or until you reach your maximum credit limit. Just make sure your balance doesn’t go over this figure and your payments are up to date.5. Available to spend
This is how much you currently have left to spend before reaching your credit limit. Get shopping; there are new-in pieces to be had!6. Current total
This is the amount you had spent at the time this statement was generated. Any Very Exclusive orders you’ve placed after this will show up on your next statement.7. Payments received
This area shows you what payments you’ve made and when we received them. Thanks for those.8. Returns
Anything you return at the time this statement was generated will show here, within your total transactions. Just remember that returned items don’t count towards your minimum payment.
This is a list of all the pieces you’ve ordered and/or returned, and any other adjustments on your account.10. Your new total
This is the total amount you still have left to pay and includes all the pieces you’ve bought since your last statement.11. Estimated interest
his is an estimate of the interest to be charged on your next statement, based on the assumption that you’ll pay your minimum payment on the due date and that there will be no further changes on the account.12. Your payment request
This is the total amount of the pieces that require a payment on your account now. We use this balance to calculate the minimum payment and any interest due on your account at the relevant APR.13. Your payment must reach us by
This is the date your payment for those new wardrobe essentials needs to reach us by, or if you have a Direct Debit, when it will be taken out of your account. Just remember postal payments can take up to seven days and other methods four days.14. Payment options
If you don’t pay by Direct Debit, you can use this slip to pay via the post office. Don’t forget that payment can take up to seven days to reach us. You can also set up your own payment by online banking. For this, you will need our sort code - 62 25 61 and our account number - 00000000.