All orders are wrapped with care in a reuseable, luxe branded bag and cardboard box.
|Clothing||Your purchase(s) will be individually wrapped with tissue paper, placed within a Very Exclusive bag and shipped securely in a brown cardboard box.|
|Shoes and Accessories *||Shoes and accessories will be delivered in the original packaging, and placed in a Very Exclusive bag and cardboard box.
*Accessories include sunglasses, watches and jewellery.
|Beauty||Your beauty items will be sealed within a padded bag to ensure they are protected during delivery and then placed in a Very Exclusive bag and a cardboard box.|
There are several options to ensure your Very Exclusive order arrives quickly and conveniently.
|DELIVERY OPTION||ORDER BY||EXPECTED DELIVERY||CHARGE|
|Collect+||7PM||To a local convenience shop next day. Find out more||FREE|
|Standard Next Day||7PM
Sun to Fri
|Between 7am - 9PM Mon - Sat||£5.99|
|Nominated Day||7PM||Between 7am - 9PM Mon - Sat
(Book up to 8 days in advance)
* Next day delivery cannot be guaranteed during Sale and other peak trading periods
Need to return an item? Simply request a return through your account. All our returns services are FREE; please
reuse the original packaging where possible.
|RETURNS OPTION||MAX WEIGHT
|Collect+||10kg||Fast, convenient and perfect for those on-the-go. There are over 5,500 Collect+ stores in the UK and most are open late, seven days a week. To find your nearest Collect+ store, click here||FREE|
|Post Office||10kg||Return items easily via the Post Office. Any items exceeding the 10kg weight limit will incur a charge.||FREE|
We will always attempt to process your returns as soon as they arrive back to us, but do allow
five days for your account to be credited.